Frequently Asked Questions (FAQ)

1. How can I place an order?

Placing an order is simple! Browse our collections, select your preferred styles and sizes, and add them to your cart. Once you’re ready, proceed to checkout and follow the prompts to complete your purchase.

2. What is your return policy?

We want you to love your purchase! If something isn’t quite right, you can return unworn items with tags within 30 days of delivery for a refund or exchange. 

3. Do you offer inclusive sizing?

Yes! Anna Women's Underwear is committed to inclusivity, and our collections are available in a wide range of sizes to celebrate all shapes and styles.

4. How do I track my order?

Once your order ships, you’ll receive an email with a tracking number. Use this to follow your order’s journey. You can also log into your account to check order status.

5. What materials do you use in your products?

We prioritize comfort, durability, and sustainability. Many of our pieces are made with eco-friendly fabrics, including organic cotton and recycled materials.

6. How can I contact customer support?

Our friendly support team is here to help! You can reach us by email at cgainn327@gmail.com or through our Contact Us page.

7. Do you offer gift cards?

Yes, we do! Anna Women’s Underwear gift cards are the perfect present for any occasion. 

8. Can I change or cancel my order?

Orders can be modified or canceled within 24 hours of placement. Contact us as soon as possible if you need assistance.

9. Where do you ship?

We ship worldwide! Shipping options and rates are available at checkout.

10. Do you have a loyalty program?

Stay tuned! We’re working on an exciting loyalty program to reward our amazing customers.